Privacy Policy

Effective Date: 03/31/2025

Supreme Transportation Inc. ("we," "our," or "us") values your privacy and is committed to protecting the personal information you provide to us. This Privacy Policy explains how we collect, use, disclose, store, and safeguard information when you use our services, visit our website, submit a contact form, or communicate with us by phone, email, SMS text message, or other business channels.

By using our services, accessing our website, submitting a contact form, or communicating with Supreme Transportation Inc, you agree to the practices described in this Privacy Policy.

1. Company Information

Supreme Transportation Inc is an authorized property motor carrier operating under USDOT 3077796 and MC-64903.

Supreme Transportation Inc
USDOT: 3077796
MC: MC-64903
Phone: (559) 655-9559
Website: https://gosupreme.us
Physical Address: 3925 Griffith Ave, Clovis, CA 93619
Mailing Address: 1840 Shaw Ave Ste #105-120, Clovis, CA 93611

2. Information We Collect

We may collect information necessary to provide transportation services, communicate with customers and business partners, manage operations, comply with legal requirements, and maintain safety and business records.

Personal and Contact Information

• Name, business name, job title, and company information.
• Phone number, mobile number, email address, and mailing address.
• Billing, invoicing, payment, and account-related information.
• Communication history, including calls, emails, SMS messages, forms, and service requests.

Website Contact Form Information

When you submit a contact form on our website, we may collect information you provide, including your name, company name, email address, phone number, reason for contact, message details, and SMS consent status if you choose to opt in.

The SMS consent checkbox on our website contact form is optional, unchecked by default, and not required to submit the form.

Transportation and Business Information

• Shipment, pickup, delivery, appointment, and facility information.
• Load status, dispatch updates, documentation, and paperwork details.
• Customer, broker, shipper, receiver, vendor, and business partner communication.
• Service records, invoices, rate confirmations, and operational records.

Driver, Applicant, Employee, and Contractor Information

If you are a driver, employee, applicant, contractor, or vendor working with Supreme Transportation Inc, we may collect information such as:

• Identification, license, qualification, and employment-related information.
• Driver records, safety records, inspection records, and compliance documents.
• Driving logs, dispatch records, equipment records, and operational communication.
• Information required for DOT, FMCSA, insurance, payroll, accounting, or legal compliance.

Website and Technical Information

When you visit our website, we may automatically collect limited technical information, including:

• IP address, browser type, device type, operating system, and general usage data.
• Pages viewed, time spent on the website, and general interaction information.
• Security, analytics, and performance-related information.

SMS and Mobile Communication Information

When you opt in to receive SMS messages or communicate with us by text message, we may collect:

• Your mobile phone number.
• Your SMS consent status and opt-in source.
• Message delivery, response, opt-out, and support request records.
• Conversational and customer care SMS communication history related to transportation operations.

3. How We Use Information

Supreme Transportation Inc may use collected information for legitimate business, operational, compliance, safety, customer care, and communication purposes.

Service and Operational Use

• Provide transportation and carrier-related services.
• Coordinate dispatch, pickup, delivery, appointment, and shipment updates.
• Communicate with customers, brokers, shippers, receivers, drivers, vendors, and business partners.
• Process paperwork, documentation, billing, invoicing, payments, and account records.
• Respond to inquiries, service requests, disputes, and support needs.

Safety and Compliance Use

• Maintain records required by DOT, FMCSA, tax, insurance, accounting, and transportation regulations.
• Support driver safety, equipment readiness, inspection tracking, and operational compliance.
• Investigate incidents, claims, service issues, safety concerns, and legal matters.

Website and Business Improvement Use

• Improve website performance, security, and user experience.
• Analyze general website traffic and usage patterns.
• Maintain business systems and protect against unauthorized access or misuse.

4. SMS Communications

Supreme Transportation Inc may use SMS text messaging for conversational and customer care communication related to transportation operations.

SMS messages may include dispatch updates, load status updates, pickup and delivery appointment updates, document and paperwork follow-ups, safety and compliance notices, billing or account communication, customer service messages, and driver or applicant communication.

SMS Message Frequency

Messaging frequency may vary depending on your relationship with us, active business operations, transportation activity, support needs, and communication requirements.

Message and Data Rates

Message and data rates may apply depending on your mobile carrier and mobile plan. Supreme Transportation Inc is not responsible for charges imposed by your mobile carrier.

SMS Opt-Out

You can opt out at any time by texting STOP. After texting STOP, you may receive a final confirmation message confirming your opt-out.

SMS Help

For assistance, text HELP or contact Supreme Transportation Inc at (559) 655-9559. You may also visit our website at https://gosupreme.us.

SMS Consent Not Required

Consent to receive SMS messages is not a condition of purchasing goods or services.

No SMS Opt-In Data Sharing

Mobile opt-in data, SMS consent, and phone numbers collected for SMS communication purposes will not be sold, rented, traded, shared, or disclosed to third parties for marketing or promotional purposes.

5. How We Share Information

We do not sell, rent, or trade your personal information. We may share information only as necessary for business operations, legal compliance, transportation services, safety, billing, communication, or service support.

Service Providers

We may share information with trusted service providers who help us operate our business, including SMS providers, communication platforms, dispatch systems, payment processors, accounting providers, insurance providers, compliance systems, legal advisors, and administrative support vendors.

These service providers may access information only as needed to perform services for Supreme Transportation Inc and are not authorized to use information for unrelated marketing or promotional purposes.

SMS opt-in information, SMS consent records, and mobile phone numbers are not shared with third parties for marketing or promotional purposes.

Transportation and Business Partners

We may share necessary operational information with customers, brokers, shippers, receivers, drivers, vendors, facilities, insurance providers, factoring companies, and other transportation-related parties when needed to complete services, resolve issues, process paperwork, verify information, or support operations.

Legal and Regulatory Requirements

We may disclose information when required or permitted by law, regulation, subpoena, court order, government request, DOT/FMCSA requirement, insurance requirement, legal claim, safety investigation, or compliance obligation.

6. How We Protect Information

We use reasonable administrative, technical, and organizational measures to protect information from unauthorized access, loss, misuse, alteration, or disclosure.

• Access controls for business and operational systems.
• Secure handling of business, customer, driver, and compliance records.
• Internal procedures for managing sensitive information.
• Use of trusted service providers for communication, storage, security, and business operations.

No method of electronic transmission or storage is completely secure. We cannot guarantee absolute security, but we take reasonable steps to protect information.

7. Data Retention

We retain information for as long as necessary to fulfill the purposes described in this Privacy Policy, provide services, maintain business records, comply with legal requirements, resolve disputes, enforce agreements, support insurance or accounting needs, and meet DOT, FMCSA, tax, transportation, or regulatory obligations.

When information is no longer needed, we may delete, archive, or anonymize it in accordance with applicable business and legal requirements.

8. Your Choices and Rights

Access or Update Information

You may contact us to request review or correction of personal information we maintain, subject to applicable legal, transportation, insurance, accounting, and compliance requirements.

Request Deletion

You may request deletion of personal information. Some information may need to be retained when required for legal, safety, insurance, tax, accounting, transportation, or compliance purposes.

Opt Out of SMS Messages

You may opt out of SMS messages by texting STOP to any text message from us.

Request Help

You may text HELP to an SMS message, call us at (559) 655-9559, or visit https://gosupreme.us.

9. Cookies and Tracking Technologies

Our website may use cookies or similar technologies to improve website functionality, analyze traffic, maintain security, and improve user experience.

You can manage cookies through your browser settings. Disabling cookies may affect certain website functionality.

10. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, content, security, or policies of third-party websites. You should review the privacy policies of any third-party websites you visit.

11. Children’s Privacy

Supreme Transportation Inc services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that information from a child has been collected, we will take appropriate steps to delete it when required.

12. Business Transfers

If Supreme Transportation Inc is involved in a merger, acquisition, restructuring, sale of assets, financing, or business transfer, information may be transferred as part of that transaction, subject to applicable law.

13. Changes to This Privacy Policy

Supreme Transportation Inc may update this Privacy Policy at any time. Updates will be posted on this website with a revised effective date. Continued use of our services, website, or communication channels after updates are posted means you accept the updated Privacy Policy.

14. Terms and Conditions

Use of our services and website is also subject to our Terms and Conditions.

View Terms and Conditions

15. Contact Us

If you have questions about this Privacy Policy, SMS communications, or how your information is handled, please contact us:

Supreme Transportation Inc
USDOT: 3077796
MC: MC-64903
Phone: (559) 655-9559
Website: https://gosupreme.us
Physical Address: 3925 Griffith Ave, Clovis, CA 93619
Mailing Address: 1840 Shaw Ave Ste #105-120, Clovis, CA 93611