Terms and Conditions

Effective Date: 03/31/2025

Welcome to Supreme Transportation Inc. By using our services, accessing our website, submitting a contact form, or communicating with us by phone, email, SMS text message, or other business communication channels, you agree to these Terms and Conditions.

1. Company Information

Supreme Transportation Inc is an authorized property motor carrier operating under USDOT 3077796 and MC-64903.

Supreme Transportation Inc
USDOT: 3077796
MC: MC-64903
Phone: (559) 655-9559
Website: https://gosupreme.us
Physical Address: 3925 Griffith Ave, Clovis, CA 93619
Mailing Address: 1840 Shaw Ave Ste #105-120, Clovis, CA 93611

2. Scope of Services

Supreme Transportation Inc provides transportation and carrier-related services, including freight transportation, dispatch communication, shipment coordination, customer service, document follow-up, operational updates, and safety-related communication.

Services may be subject to equipment availability, driver availability, weather, traffic, facility delays, customer requirements, legal restrictions, safety conditions, and other operational factors.

3. Use of Website

This website is provided for general business, company, contact, privacy, terms, and SMS compliance information. You agree not to misuse the website, attempt unauthorized access, interfere with website functionality, or use the website for unlawful purposes.

4. Website Contact Form

Supreme Transportation Inc may provide a public contact form at https://gosupreme.us. The form may collect your name, company name, email address, phone number, reason for contact, message details, and optional SMS consent status.

The SMS consent checkbox on the website contact form is optional, unchecked by default, and not required to submit the form.

5. Customer and Business Partner Responsibilities

• Provide accurate shipment, pickup, delivery, contact, billing, and business information.
• Provide proper instructions for freight movement, facility access, appointments, and delivery requirements.
• Comply with applicable federal, state, local, DOT, FMCSA, and transportation-related requirements.
• Ensure cargo is properly prepared, packaged, loaded, secured, and documented where applicable.
• Notify Supreme Transportation Inc promptly of any changes, delays, disputes, or service issues.

6. Loading, Unloading, and Facility Responsibility

Shippers, receivers, customers, warehouses, and facility personnel are responsible for safe and proper loading and unloading unless otherwise agreed in writing.

Damage caused by forklifts, pallet jacks, dock equipment, facility negligence, improper loading, overloading, or improper unloading may be the responsibility of the party causing the damage.

7. Payment and Invoicing

Payments are due according to the terms stated in the applicable invoice, rate confirmation, service agreement, contract, or written arrangement. Late or unpaid balances may be subject to collection activity, late fees, administrative costs, legal costs, and other remedies allowed by law or contract.

8. Cargo Claims and Liability

Cargo claims must be submitted in writing with supporting documentation. Supporting documents may include photos, delivery documents, inspection notes, invoices, repair estimates, product documentation, and a written explanation of the claimed loss or damage.

Carrier liability may be limited by applicable federal transportation law, including the Carmack Amendment, unless a different liability arrangement is agreed to in writing before transportation.

9. Service Delays and Force Majeure

Supreme Transportation Inc is not responsible for delays, service interruptions, or failures caused by circumstances outside its reasonable control, including weather, road closures, accidents, facility delays, loading delays, unloading delays, equipment issues, emergency conditions, law enforcement activity, government action, labor disruption, or safety-related decisions.

10. SMS Terms and Conditions

Supreme Transportation Inc may send conversational and customer care SMS messages to customers, drivers, employees, applicants, vendors, brokers, shippers, receivers, and business partners for transportation operations and service-related communication.

SMS Message Types

SMS messages may include:

• Dispatch updates.
• Pickup and delivery appointment updates.
• Load status updates.
• Document and paperwork follow-ups.
• Safety and compliance notices.
• Billing or account communication.
• Customer service messages.
• Driver or applicant communication.

SMS Consent

• By providing your mobile number and opting in, you consent to receive conversational and customer care SMS messages from Supreme Transportation Inc.
• Consent to receive SMS messages is not a condition of purchasing goods or services.
• Messaging frequency may vary based on your relationship with us, active transportation operations, and communication needs.
• The website contact form includes a phone number field and an optional SMS consent checkbox that is unchecked by default and not required to submit the form.

SMS Opt-In Language

The opt-in language used on our website contact form states:

Message and Data Rates

• Message and data rates may apply depending on your mobile carrier and mobile plan.
• Supreme Transportation Inc is not responsible for charges imposed by your mobile carrier.

Opt-Out Instructions

• You can opt out of SMS messages at any time by texting STOP.
• After texting STOP, you may receive a final confirmation message confirming your opt-out.
• After opting out, you may no longer receive SMS messages unless you opt in again.

Help Instructions

• For assistance, text HELP.
• You may also contact Supreme Transportation Inc at (559) 655-9559.
• You may visit our website at https://gosupreme.us.

SMS Privacy

• Mobile opt-in data, SMS consent, and phone numbers collected for SMS communication purposes will not be sold, rented, traded, shared, or disclosed to third parties for marketing or promotional purposes.
• SMS information may be shared only with service providers who help deliver messages or support business operations, and only as necessary to provide those services.

11. Privacy Policy

Use of our services and website is also subject to our Privacy Policy. Please review the Privacy Policy for information about how Supreme Transportation Inc collects, uses, stores, and protects information, including SMS opt-in information.

View Privacy Policy

12. Termination or Suspension of Services

Supreme Transportation Inc may suspend or terminate services if a customer, partner, driver, vendor, or responsible party violates these Terms, fails to pay, provides false information, creates safety risk, creates legal or compliance risk, or interferes with business operations.

13. Confidentiality and Data Protection

Sensitive business, customer, driver, shipment, billing, and operational information will be handled as confidential and used only for transportation services, compliance, billing, legal obligations, safety, customer service, or business operations.

14. Third-Party Services

Supreme Transportation Inc may use third-party service providers for business operations, including communication systems, SMS providers, dispatch tools, compliance systems, payment processing, accounting, insurance, safety, and administrative support. These providers may access information only as needed to perform their services.

Third-party service providers are not authorized to use SMS opt-in information, SMS consent, or mobile phone numbers for unrelated marketing or promotional purposes.

15. No Warranty

Website content is provided for general informational purposes. Supreme Transportation Inc makes reasonable efforts to keep information accurate, but does not guarantee that all website content will always be complete, current, or error-free.

16. Limitation of Liability

To the fullest extent allowed by law, Supreme Transportation Inc is not liable for indirect, incidental, special, consequential, or punitive damages arising from use of this website, communication delays, third-party service interruptions, or events outside its reasonable control.

17. Governing Law and Jurisdiction

These Terms and Conditions are governed by the laws of the State of California, unless federal transportation law applies. Disputes may be resolved in Fresno County, California, unless a different venue or jurisdiction is required by applicable law or written agreement.

18. Changes to These Terms

Supreme Transportation Inc reserves the right to update or modify these Terms and Conditions at any time. Updates will be posted on this website and will become effective immediately upon posting unless otherwise stated.

19. Contact Information

For questions regarding these Terms and Conditions, please contact:

Supreme Transportation Inc
USDOT: 3077796
MC: MC-64903
Phone: (559) 655-9559
Website: https://gosupreme.us
Physical Address: 3925 Griffith Ave, Clovis, CA 93619
Mailing Address: 1840 Shaw Ave Ste #105-120, Clovis, CA 93611